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What Customers Like About You: Adding Emotional Value for Service Excellence and Competitive Advantage

What Customers Like About You: Adding Emotional Value for Service Excellence and Competitive Advantage book

What Customers Like About You: Adding Emotional Value for Service Excellence and Competitive Advantage

0 - Default Title
Product details
Binding:
Paperback
Edition:
1
Number of Pages:
288
Release Date:
2000-02-01
Publication Date:
2000-02-01
Publisher:
Nicholas Brealey Publishing
Languages:
Published: English, Original: English
ISBN10:
1857882067
ISBN13:
9781857882063
Weight:
472 g
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