The Customer Service Activity Book

Name: The Customer Service Activity Book
Brand: AMACOM
Availability: OutOfStock
Rating: 5 (1 reviews)

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Description

From seasoned veterans to first-timers, any instructor, trainer, manager, consultant, or coach charged with improving customer service will find The Customer Service Activity Book a powerful resource. Assembling 20 years of sales and customer service experiences in a wide variety of industries, The Customer Service Activity Book is a treasure trove of exercises for enhancing the quality of any customer service training program.

Product details

Binding:

Paperback

Number of Pages:

320

Release Date:

2005-05-03

Publication Date:

2013-01-18

Publisher:

AMACOM

Languages:

Original: English

ISBN10:

0814433359

ISBN13:

9780814433355

GPSR Manufacturer Reference:

[email protected]

Weight:

809 g

Height:

216 cm

Width:

280 cm

Thickness:

17 cm

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