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Customer Focus - It Depends on the Ands

By Christian Peter

Product Image: Customer Focus - It Depends on the Ands

Customer Focus - It Depends on the Ands

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Description
Digitalization is the buzzword on everyone¿s lips. The intensity, speed and volume of the process are increasing dynamically. Yet ¿ how do you do it right? What principles apply for successful, customer-focused digitalization projects? What are the factors that really matter? What role and tasks will you need to take on within your company? In the 42 chapters of this book, Christian Peter provides you with practical and proven principles for successful digitalization projects. They comprehensively examine all of the crucial dimensions, from the right mindset to the right people and partners, from issues critical to success to effective action. It¿s not heavy on theory and light on practice, but specific, tangible and grounded in today¿s realities. You can start right away.
Product details
Edition:
1
Number of Pages:
228
Release Date:
2022-03-24
Publication Date:
2022-03-24
Publisher:
tredition
Languages:
Original: English
ISBN10:
3347512928
ISBN13:
9783347512924
GPSR Manufacturer Reference:
[email protected]
Weight:
449 g
Height:
142 cm
Width:
221 cm
Thickness:
21 cm

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Very good
Almost no signs of wear. Book pages have no markings, accessories are intact and all other media are in good condition.
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€29,49

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