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What the Customer Wants You to Know

By Ram Charan

What the Customer Wants You to Know Law

What the Customer Wants You to Know

Only 1 item left in stock
Description
According to business guru Ram Charan the process of selling is broken. Demand for competitive pricing is ever on the increase and customers want more than great products at great prices; they want you to know how their business works so that you can make it work better. It is time for companies to re-think their selling processes and that's where Charan's concept of Value Creation Selling fits in. It is a new approach that while radical is nonetheless practical and produces stronger customer relationships and long term rewards. VCS will enable you to:Gain a deeper knowledge of your customer's businessUse this knowledge to improve your customer's marginsShow how your product and expertise is a winning combination
Someday every company will listen more closely to the customer. . .
Product details
Binding:
Paperback
Edition:
1
Number of Pages:
192
Release Date:
2009-09-03
Publication Date:
2009-09-03
Publisher:
Penguin
Languages:
Original: English
ISBN10:
0141036877
ISBN13:
9780141036878
GPSR Manufacturer Reference:
[email protected]
Weight:
211 g
Height:
129 cm
Width:
198 cm
Thickness:
11 cm
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The items bear minimal signs of past use, such as light scratches or memories in the form of markings. These signs of wear give the items a charming character and tell stories of their previous owners, while not affecting their functionality.
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