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Feedback (and Other Dirty Words)

By Chandler, M Tamra

Feedback (and Other Dirty Words) Business, Finance & Career

Feedback (and Other Dirty Words)

By Chandler, M Tamra

Only 1 item left in stock
Description
A practical and irreverent guide to taking the sting out of feedback and reclaiming it as a motivating, empowering experience for everyone involved. Feedback: the mere mention of the word can make our blood pressure rise and our defenses go up. For many of us, it's a dirty word that we associate with bias, politics, resentment, and self-doubt. However, if we take a step back and think about its true intent, we realize that feedback needn't be a bad thing. After all, understanding how others experience us provides valuable opportunities to learn and grow. Authors M. Tamra Chandler and Laura Grealish explain how feedback got such a bad rap and how to recognize and minimize the negative physical and emotional responses that can erode trust and shut down communication. They offer a new and more ambitious definition of feedback, explore the roles we each play as Seeker, Extender, and Receiver, and introduce the three Fs of making feedback focused, fair, and frequent. You'll also find valuable exercises and strategies, along with real-world examples that illustrate how you can put these ideas into action and join in the movement to fix feedback, once and for all. When it's done right, feedback has been proven to be the most effective means of improving communication and performance for you and your organization. It's too important to give up, and with Chandler and Grealish's help, you'll be able to use it deftly, equitably, and effectively.
Product details
Binding:
Paperback
Edition:
illustrated
Number of Pages:
208
Release Date:
2019-06-18
Publication Date:
2019-06-18
Publisher:
Berrett-Koehler Publishers
Languages:
Original: English
ISBN10:
1523085223
ISBN13:
9781523085224
GPSR Manufacturer Reference:
[email protected]
Weight:
274 g
Height:
142 cm
Width:
216 cm
Thickness:
17 cm
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The items bear minimal signs of past use, such as light scratches or memories in the form of markings. These signs of wear give the items a charming character and tell stories of their previous owners, while not affecting their functionality.
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