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Six SIGMA and the Quality Toolbox

By Phil Catherwood

Product Image: Six SIGMA and the Quality Toolbox

Six SIGMA and the Quality Toolbox

By Phil Catherwood

- Used - good
Description
A fully revised and extended version of the best selling 'Quality 75', the book includes a full range of Six Sigma tools and philosophy. It is a unique compilation of tools and concepts from Six Sigma, Traditional Quality Management (including notes on the 'Gurus'), Service Quality, and relevant Lean manufacturing. The book is aimed at practising managers from Service and Manufacturing, Green Belt practitioners and Black Belts wishing to extend their expertise into Service Quality and Lean. MBA students and final year undergraduates will find the book an invaluable quick reference to quality, operations, customer relationships and improvement.
Product details
Binding:
Paperback
Number of Pages:
156
Release Date:
2005-01-31
Publication Date:
2005-01-15
Publisher:
Picsie Books
Languages:
Original: English
ISBN10:
0954124421
ISBN13:
9780954124427
GPSR Manufacturer Reference:
[email protected]
Weight:
305 g
Height:
191 cm
Width:
235 cm
Thickness:
9 cm
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