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201 Ways to Turn Any Employee Into a Star Player
By Casey Hawley
0 - Default Title
Description
201 Ways to Turn Any Employee into a Star Performer arms managers with the strategies they need to deal with the full range of employee problems--including tardiness, low-quality work, constant complaining, and much more. Consultant Casey Hawley's unique approach to personnel problems replaces harsh discipline with positive, goal-oriented tactics that turn failing employees into team players. This straightforward guide gives managers the tools and training to:
Identify problems before they become serious
Develop the art of constructive feedback
Deal with defensive reactions from employees
Understand which problems need to be managed and which ones don't
Uncover the cause of a problem and help an employee talk about it
Foster discussion in group conflict situations ¿ Create goals for employee improvement
Follow up on employee progress
Product details
Binding:
Paperback
Edition:
1
Number of Pages:
210
Release Date:
2004-05-01
Publication Date:
2004-04-30
Publisher:
McGraw-Hill Education
Languages:
Original:
English
ISBN10:
0071433708
ISBN13:
9780071433709
Weight:
312 g
Height:
152 cm
Width:
229 cm
Thickness:
12 cm
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