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Continual Service Improvement Itil, Version 3

By Gary Case

Continual Service Improvement Itil, Version 3 Business, Finance & Career

Continual Service Improvement Itil, Version 3

Only 1 item left in stock
Description
ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. Alongside the delivery of consistent, repeatable process activities as part of service quality, ITIL has always emphasised the importance of continual improvements. Focusing on the process elements involved in identifying and introducing service management improvements, this publication also deals with issues surrounding service retirement.
Product details
Binding:
Paperback
Edition:
1
Number of Pages:
221
Release Date:
2007-07-30
Publication Date:
2007-07-30
Publisher:
Stationery Office Books
Languages:
Published: English, Original: English
ISBN10:
0113310498
Weight:
862 g

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Good
The items bear minimal signs of past use, such as light scratches or memories in the form of markings. These signs of wear give the items a charming character and tell stories of their previous owners, while not affecting their functionality.
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