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AXELOS: ITIL V3 Service Design

AXELOS: ITIL V3 Service Design Social Sciences

AXELOS: ITIL V3 Service Design

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Description
The Service Design phase of the ITIL Service Lifecycle uses business requirements to create services and their supporting practices. This edition updates design principles for applications, infrastructure, processes and resources, as well as sourcing models. Service managers will also find guidance on the engineering of sound requirements, supplier management and design considerations for outsourcing.
Product details
Binding:
Paperback
Edition:
2
Number of Pages:
453
Release Date:
2011-07-29
Publication Date:
2011-07-29
Publisher:
The Stationery Office Ltd
Languages:
Published: English, Original: English
ISBN10:
0113313055
ISBN13:
9780113313051
Weight:
1643 g
Height:
217 cm
Width:
281 cm
Thickness:
30 cm

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Very good
Almost no signs of wear. Book pages have no markings, accessories are intact and all other media are in good condition.
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