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Building Great Customer Experiences

Building Great Customer Experiences Law

Building Great Customer Experiences

Only 1 item left in stock
Description
This book is about building and delivering great customer experiences. Many companies neglect this, but the physical execution and emotional impact of customer experiences, companies and brands may ultimately determine customer satisfaction and loyalty and commercial success. With the use of compelling examples and cases the authors show that this is key for all companies and organisations.
Product details
Binding:
Paperback
Edition:
1
Number of Pages:
224
Release Date:
2002-09-13
Publication Date:
2002-09-13
Publisher:
Palgrave MacMillan UK
Languages:
Original: English
ISBN10:
1403939497
ISBN13:
9781403939494
GPSR Manufacturer Reference:
[email protected]
Weight:
390 g
Height:
157 cm
Width:
234 cm
Thickness:
14 cm

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Good
The items bear minimal signs of past use, such as light scratches or memories in the form of markings. These signs of wear give the items a charming character and tell stories of their previous owners, while not affecting their functionality.
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