Creating a Service Culture in Higher Education Administration

Name: Creating a Service Culture in Higher Education Administration
Brand: Routledge
Availability: OutOfStock
Rating: 5 (1 reviews)

By Martinez, Mario C.

- Default Title

Description

Service delivery is part and parcel of every higher education professional's job, both to improve service to students and to each other as "internal customers”. Until now higher education professionals have had to rely on books and training designed for the business sector. This book is the first to specifically address the needs of higher education professionals across a wide range of administrative functions within college and university environments.

Product details

Edition:

1

Number of Pages:

134

Release Date:

2013-06-18

Publication Date:

2013-06-18

Publisher:

Routledge

Languages:

Original: English

ISBN10:

1620360047

ISBN13:

9781620360040

GPSR Manufacturer Reference:

[email protected]

Weight:

462 g

Height:

183 cm

Width:

260 cm

Thickness:

12 cm

Buy on Amazon

Currently sold out