Difficult Conversations: How to Discuss What Matters Most

Name: Difficult Conversations: How to Discuss What Matters Most
Brand: Penguin
Availability: OutOfStock
Rating: 5 (1 reviews)

By Bruce Patton

0 - Used - good

Description

What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbour, asking a difficult favour, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive? Based on fifteen years of research and consultations with thousands of people, DIFFICULT CONVERSATIONS pinpoints what works. Use this ground-breaking, step-by-step book to turnyour difficult conversations into positive, problem-solving experiences.

Product details

Binding:

Paperback

Edition:

1

Number of Pages:

272

Release Date:

2000-05-25

Publication Date:

2000-05-25

Publisher:

Penguin

Languages:

Published: English, Original: English

ISBN10:

014027782X

ISBN13:

9780140277821

GPSR Manufacturer Reference:

[email protected]

Weight:

195 g

Height:

19.8 cm

Width:

12.9 cm

Thickness:

1.6 cm

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