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Baldrige Award Winning Quality

By Brown, Mark Graham

Product Image: Baldrige Award Winning Quality

Baldrige Award Winning Quality

By Brown, Mark Graham

0 - Default Title
Description
The Malcolm Baldrige National Quality Award is the highest level of national recognition for performance excellence that a U.S. organization can receive. An organization must have a role-model organizational management system that ensures continuous improvement in the delivery of products and/or services, demonstrates efficient and effective operations, and provides a way of engaging and responding to stakeholders. From understanding the scoring system to preparing for a site visit, this book covers all stages in the process. It offers detailed explanations of each examination item and the seven major categories. This edition reflects new criteria, which address education and healthcare.
Product details
Binding:
Paperback
Edition:
18
Number of Pages:
404
Release Date:
2013-09-23
Publication Date:
2013-08-21
Publisher:
Productivity Press
Languages:
Original: English
ISBN10:
1439893829
ISBN13:
9781439893821
GPSR Manufacturer Reference:
[email protected]
Weight:
1012 g
Height:
216 cm
Width:
280 cm
Thickness:
22 cm
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