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Leader's Guide to Influence, The

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Leader's Guide to Influence, The

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Description
Shortlisted for the CMI Management Book of the Year 2011, Practical Manager CategoryThe Leader’s Guide to Influence will show you how to step up your people skills and improve working relationships so you can get the business results you want.Combing the hugely popular areas of influence and leadership, this book will show you how to step up your interpersonal effectiveness by learning how to work more successfully with those around you, be they people you manage, colleagues, client or business partners.Through a combination of practical exercises, case studies and no-nonsense advice, this book shows you how to:Increase your confidence and impact.Communicate more effectively.Learn different tools, techniques and approaches when working with different types of people.Listen and question effectively.Develop rapport and empathy.Give better feedback.Deal with difficult situations and cope with conflict.
Product details
Binding:
Paperback
Edition:
1
Number of Pages:
248
Release Date:
2010-09-23
Publication Date:
2010-09-23
Publisher:
Pearson
Languages:
Original: English
ISBN10:
0273729861
ISBN13:
9780273729860
GPSR Manufacturer Reference:
Weight:
313 g
Height:
138 cm
Width:
216 cm
Thickness:
14 cm

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Very good
Almost no signs of wear. Book pages have no markings, accessories are intact and all other media are in good condition.
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