The Quality Business

Name: The Quality Business
Brand: Routledge
Availability: OutOfStock
Rating: 5 (1 reviews)

By Robert Blackburn

0 - Default Title

Description

This book is the first to seriously consider quality issues in smaller firms, based upon well-conducted research and careful theorizing. Subjects covered include: * the relevance of formal quality standards such as BS 5750 to small firms * definitions and implementations of 'quality' in a business context, from formal standards to Total Quality Management * interviews with a selected sample of over 150 owner-managers * detailed case studies of small firms * analysis of self-generated quality strategies * the variety of formal methods of quality control.

Product details

Edition:

1

Number of Pages:

248

Release Date:

1998-03-01

Publication Date:

1997-12-25

Publisher:

Routledge

Languages:

Original: English

ISBN10:

0415146089

ISBN13:

9780415146081

GPSR Manufacturer Reference:

[email protected]

Weight:

486 g

Height:

145 cm

Width:

222 cm

Thickness:

18 cm

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