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Beyond Customer Satisfaction to Customer Loyalty: The Key to Greater Profitability (AMA Management Briefing)
Beyond Customer Satisfaction to Customer Loyalty: The Key to Greater Profitability (AMA Management Briefing)
0 - Default Title
Product details
- Binding:
- Paperback
- Number of Pages:
- 148
- Release Date:
- 1996-09-01
- Publication Date:
- 1996-09-01
- Publisher:
- Amacom
- Languages:
- Published: English, Original: English
- ISBN10:
- 0814423620
- Weight:
- 204 g
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