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Practical Applications of Self-Service Technologies Across Industries

By Balraj Verma

Practical Applications of Self-Service Technologies Across Industries Law

Practical Applications of Self-Service Technologies Across Industries

By Balraj Verma

0 - Default Title
Description
Self-service technologies (SSTs) have practical applications across various industries, improving operational efficiency and customer satisfaction. In retail, self-checkout kiosks and mobile payment apps streamline the purchasing process, reducing waiting times and enhancing convenience. The hospitality industry utilizes SSTs through self-service check-in kiosks and digital concierge services. In healthcare, patients can use self-service portals to schedule appointments, access medical records, and complete pre-visit forms. In banking and finance, ATMs, mobile apps, and AI-powered chatbots offer access to essential services without the need for in-person assistance. These practical implementations demonstrate the versatility and importance of SSTs in modernizing service delivery across sectors. Practical Applications of Self-Service Technologies Across Industries explores self-service technology (SST) as a transformative force across industries. It examines practical applications of SST for improved customer service and business operations. This book covers topics such as smart technology, consumer behavior, and blockchain, and is a useful resource for business owners, computer engineers, academicians, researchers, and data scientists.
Product details
Number of Pages:
572
Release Date:
2025-06-20
Publication Date:
2025-06-18
Publisher:
IGI Global
Languages:
Original: English
ISBN13:
9798337346670
GPSR Manufacturer Reference:
[email protected]
Weight:
1257 g
Height:
183 cm
Width:
260 cm
Thickness:
35 cm
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