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Exploring Total Quality Management Strategies in Private Hospitals

By Ayisha K

Exploring Total Quality Management Strategies in Private Hospitals Law

Exploring Total Quality Management Strategies in Private Hospitals

0 - Default Title
Description
"Total Quality Management in Kerala's Healthcare Sector" explores the critical role of TQM in enhancing service quality within the state's private hospitals. With rising patient expectations and evolving healthcare demands, the book examines how TQM principles-such as leadership commitment, patient-centered care, and continuous staff development-contribute to operational excellence. While hospitals demonstrate strengths in service quality and employee training, challenges persist in cross-department coordination and staff participation in decision-making. The study finds that managerial qualifications do not significantly influence TQM adoption, emphasizing instead the importance of institutional culture and structured quality initiatives. Practical recommendations are provided to strengthen healthcare delivery, ensuring both patient satisfaction and employee engagement. This work serves as a valuable resource for healthcare administrators and policymakers seeking to implement sustainable quality improvements in Kerala's dynamic medical landscape.
Product details
Binding:
Paperback
Number of Pages:
56
Release Date:
2025-12-11
Publication Date:
2025-12-11
Publisher:
LAP LAMBERT Academic Publishing
Languages:
Original: English
ISBN10:
6209369243
ISBN13:
9786209369247
Weight:
102 g
Height:
150 cm
Width:
220 cm
Thickness:
4 cm
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