ITIL V3 Continual Service Improvement

Name: ITIL V3 Continual Service Improvement
Brand: TSO
SKU: 9780113314058-G
Price: 1.80 EUR
Availability: InStock
Rating: 5 (1 reviews)

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Description

This publication focuses on continual service improvement (CSI) from both an IT service and IT service management perspective. It expands the concept of CSI at a high level and defines its value before describing common methods and techniques. The guidance is written for managers and practitioners at all levels.

Product details

Binding:

Paperback

Edition:

2

Number of Pages:

289

Release Date:

2013-03-27

Publication Date:

2013-03-27

Publisher:

TSO

Languages:

Original: German

ISBN10:

0113314051

ISBN13:

9780113314058

Weight:

1046 g

Height:

217 cm

Width:

279 cm

Thickness:

20 cm

Condition

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Good

The items bear minimal signs of past use, such as light scratches or memories in the form of markings. These signs of wear give the items a charming character and tell stories of their previous owners, while not affecting their functionality.

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