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ITIL service strategy

By AXELOS

ITIL service strategy Business, Finance & Career

ITIL service strategy

By AXELOS

Only 1 item left in stock
Description
This volume provides updated guidance on how to design, develop and implement service management both as an organisational capability and a strategic asset. It is a guide to a strategic review of ITIL-based service management capabilities, with the aim of improving their alignment with overall business needs. It is written primarily for senior managers who provide leadership and direction in the form of objectives, plans and policies. It is also benefits mangers at other levels, by explaining the logic of senior management decisions.
Product details
Binding:
Paperback
Edition:
2
Number of Pages:
573
Release Date:
2013-03-27
Publication Date:
2013-03-27
Publisher:
TSO
Languages:
Original: German
ISBN10:
0113313853
ISBN13:
9780113313853
Weight:
1996 g
Height:
217 cm
Width:
279 cm
Thickness:
32 cm

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Very good
Almost no signs of wear. Book pages have no markings, accessories are intact and all other media are in good condition.
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