ITIL service operation

Name: ITIL service operation
Brand: TSO
SKU: 9780113314034-G
Price: 15.99 EUR
Availability: InStock
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Description

This publication provides updated best-practice advise on all aspects of managing the day-to-day operation of an organisation's IT services. It encompasses and supersedes the operational aspects of the ITIL Service Support and Service Delivery publications and covers most of the scope of ICT Infrastructure Management. it also incorporates operational aspects from the Planning to Implement, Application Management, Software Asset Management and Security Management publications.

Product details

Binding:

Paperback

Edition:

2

Number of Pages:

488

Release Date:

2013-03-27

Publication Date:

2013-03-27

Publisher:

TSO

Languages:

Original: German

ISBN10:

0113314035

ISBN13:

9780113314034

Weight:

1566 g

Height:

215 cm

Width:

279 cm

Thickness:

25 cm

Condition

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Good

The items bear minimal signs of past use, such as light scratches or memories in the form of markings. These signs of wear give the items a charming character and tell stories of their previous owners, while not affecting their functionality.

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