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ITIL service design

By AXELOS

Product Image: ITIL service design

ITIL service design

By AXELOS

Only 3 items left in stock
Description
The Service Design phase of the ITIL Service Lifecycle uses business requirements to create services and their supporting practices. This edition updates design principles for applications, infrastructure, processes and resources, as well as sourcing models. Service managers will also find guidance on the engineering of sound requirements, supplier management and design considerations for outsourcing.
Product details
Binding:
Paperback
Edition:
2
Number of Pages:
453
Release Date:
2013-03-27
Publication Date:
2013-03-27
Publisher:
TSO
Languages:
Original: German
ISBN10:
0113313888
ISBN13:
9780113313884
Weight:
1782 g
Height:
217 cm
Width:
279 cm
Thickness:
32 cm

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The items bear minimal signs of past use, such as light scratches or memories in the form of markings. These signs of wear give the items a charming character and tell stories of their previous owners, while not affecting their functionality.
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