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Rethinking Public Service Delivery

By John Alford

Product Image: Rethinking Public Service Delivery

Rethinking Public Service Delivery

By John Alford

0 - Default Title
Description
Winner of the 2014 Academy of Management Public-Nonprofit (PNP) Division Best Book Award Many public services today are delivered by external service providers such as private firms and voluntary organizations. These new ways of working - including contracting, partnering, client co-production, inter-governmental collaboration and volunteering - pose challenges for public management. This major new text assesses the ways in which public sector organizations can improve their services and outcomes by making full use of the alternative ways of getting things done.
Product details
Binding:
Paperback
Edition:
1
Number of Pages:
332
Release Date:
2012-06-25
Publication Date:
2012-06-25
Publisher:
Red Globe Press
Languages:
Original: English
ISBN10:
0230237959
ISBN13:
9780230237957
Weight:
419 g
Height:
140 cm
Width:
216 cm
Thickness:
18 cm
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