Placeholder text

Go to cart

How to Wow

By Adrian Swinscoe

How to Wow

Only 1 item left in stock
Description
Looking to improve your customer experience? These 68 strategies will show you how to stand out from your competitors, whatever your business.Full of practical tips, inspiring insights and interviews with a wide range of leaders and entrepreneurs, How to Wow reveals all you need to deliver a world-class customer experience. Covering both the customer and business side of the equation, you’ll learn how to attract new customers, design a leading customer experience and quickly resolve a wide range of problems, plus much more.Don’t let your business fall behind, look inside and take your customer experience to the next level.“Essential and powerful insights for everyone who aspires to map out and enhance the customer journey and drive growth.”Keith Lewis, COO, Matchtech Group plc“At last – a book that provides practical ways of delivering the superior experience that today’s customers demand.”Olivier Njamfa, Co-Founder and CEO of customer experience software company Eptica
Product details
Binding:
Paperback
Edition:
1
Number of Pages:
264
Release Date:
2016-04-04
Publication Date:
2024-09-23
Publisher:
Pearson Business
Languages:
Original: English
ISBN10:
1292116897
ISBN13:
9781292116891
GPSR Manufacturer Reference:
[email protected]
Weight:
332 g
Height:
138 cm
Width:
216 cm
Thickness:
15 cm
Buy on Amazon

Condition

Show more

Show less
Very good
Almost no signs of wear. Book pages have no markings, accessories are intact and all other media are in good condition.
Available immediately
€9,49

Incl. VAT, plus shipping costs

PayPal
Visa
Mastercard
American Express
Only 1 item left in stock

Verified second-hand article

Verified second-hand item

Free shipping from 19€

€9,49