{"product_id":"ury-william-getting-disputes-resolved-designing-systems-to-cut-the-costs-of-conflict-9781880711033","title":"Getting Disputes Resolved: Designing Systems to Cut the Costs of Conflict","description":"Build Conflict Control Into Your Organization Renowned mediator William Ury offers tested guidelines for designing a dispute resolution system to handle conflicts effectively on an ongoing basis. He explains how to diagnose and correct problems in an existing system or create and implement a new system where one does not exist. His four-phase process includes specific advice on involving adverse parties in diagnosing current problems, designing the system, and overcoming opposition to change. The result is a win-win formula for putting a system in place that contains the costs ociated with conflict by addressing them as they arise.","brand":"Program on Negotiation","offers":[{"title":"Used - good","offer_id":53274275807574,"sku":null,"price":0.0,"currency_code":"EUR","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0925\/5829\/5382\/files\/product_image_9781880711033_1_fa97237e-0d96-415e-9465-cd3a0ec64f8b.jpg?v=1782342832","url":"https:\/\/www.momoxbooks.com\/products\/ury-william-getting-disputes-resolved-designing-systems-to-cut-the-costs-of-conflict-9781880711033","provider":"momoxbooks","version":"1.0","type":"link"}