{"product_id":"tan-yakup-wissensmanagement-im-help-desk-mio-mensch-informatik-organisation-9783728127990","title":"Wissensmanagement im Help Desk (MIO Mensch, Informatik, Organisation)","description":"Institut für Informatik der Universität Zürich \/ Schriftenreihe Mensch, Informatik, Organisation 2001 VIII, 101 S. : graph. Darst. ; 21 cm kart. Zürich : vdf, Hochsch.-Verl. an der ETH,","brand":"vdf Hochschulverlag AG an der ETH Zürich","offers":[{"title":"Used - acceptable","offer_id":53412951556438,"sku":"9783728127990-B","price":10.49,"currency_code":"EUR","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0925\/5829\/5382\/files\/product_image_9783728127990_1_75ab3f7e-0c10-4f9c-96e1-c15cbdd7b672.jpg?v=1784263719","url":"https:\/\/www.momoxbooks.com\/products\/tan-yakup-wissensmanagement-im-help-desk-mio-mensch-informatik-organisation-9783728127990","provider":"momox","version":"1.0","type":"link"}