This book is one of the first to examine strategies for the representation of user interests in public transport from a variety of perspectives. The authors review approaches to integrating the passengers' views in the planning process and to protecting their interests in operations and customer care across a range of European countries. From this they draw important conclusions and highlight examples of good practice.
© 2025 momox SE Berlin. Buy used CDs, DVDs, books, films and games cheaply and securely online.
+49 30 488 288 200
