{"product_id":"kassem-m-s-strategic-management-of-services-in-the-arab-gulf-states-9783110114492","title":"Strategic Management of Services in the Arab Gulf States","description":"Frontmatter -- Foreword \/ Abell, Derek F. -- Preface \/ Kassem, M. Sami \/ Habib, Ghazi M. -- Table of Contents -- Case Information Matrix -- Part I: Background -- Chapter 1: Introduction \/ Kassem, ¿. Sami -- Chapter 2: Understanding the Business Environment \/ Kassem, M. Sami -- Chapter 3: Distinctive Aspects of Services in the Arab Gulf States \/ Habib, Ghazi M. -- Part II: Industry Notes and Company Cases -- Chapter 4: The Airline Industry. 4.1 A Note on the Arab Airline Industry \/ Kassem, M. Sami -- Chapter 4: The Airline Industry. 4.2 Saudi Arabian Airlines (Saudia) \/ Kassem, ¿. Sami \/ Habib, Ghazi M. -- Chapter 4: The Airline Industry. 4.3 Kuwait Airways Corporation (KAC) \/ Kassem, M. Sami \/ Habib, Ghazi M. -- Chapter 4: The Airline Industry. 4.4 Gulf Air (GF) \/ Kassem, M. Sami \/ Habib, Ghazi M. -- Chapter 4: The Airline Industry. 4.5 Alia: The Royal Jordanian Airline - The First Twenty Years \/ Kassem, M. Sami -- Chapter 5: Banking Industry. 5.1 A Note on the Banking Industry \/ Habib, Ghazi M. -- Chapter 5: Banking Industry. 5.2 National Commercial Bank (NCB) \/ Habib, Ghazi M. -- Chapter 5: Banking Industry. 5.3 Saudi American Bank (SAMBA) \/ Habib, Ghazi M. -- Chapter 5: Banking Industry. 5.4 Saudi French Bank (BSF) \/ Al Madhi, Mohamed S. \/ Kassem, M. Sami -- Chapter 5: Banking Industry. 5.5 Gulf International Bank (GIB) \/ Abdulrahman, Anwar Yousif -- Chapter 5: Banking Industry. 5.6 \"Bank Arabia\" Computer Services \/ Kassem, M. Sami \/ Dashkouni, Yousef -- Chapter 6: Lodging Industry. 6.1 A Note on the Lodging Industry \/ Habib, Ghazi M. -- Chapter 6: Lodging Industry. 6.2 The Gulf Meridien (GM) \/ Al-Saud, Abdulaziz bin Salman -- Chapter 6: Lodging Industry. 6.3 Al Gosaibi Hotel \/ Kassem, M. Sami -- Chapter 6: Lodging Industry. 6.4 Al-Hamra Hotel \/ Al Betairi, Eman \/ Habib, Ghazi M. -- Chapter 7: Health Care Industry. 7.1 A Note on the Health Care Industry \/ Kassem, M. Sami -- Chapter 7: Health Care Industry. 7.2 Al-Mana General Hospital \/ Kassem, M. Sami -- Chapter 7: Health Care Industry. 7.3 Abdulla Fouad Hospital (AFH) \/ Al Otaibi, Haman \/ Kassem, M. Sami -- Chapter 7: Health Care Industry. 7.4 Green Crescent Health Services Clinic (GC) \/ Kassem, ¿. Sami -- Chapter 8: Strategic Management in Different Industries. 8.1 Saudi Consulting House (SCH) \/ Habib, Ghazi M. -- Chapter 8: Strategic Management in Different Industries. 8.2 Saudi Arabian International School (SAIS) - \"The Dhahran Academy\" \/ Nosler, Gary \/ Kassem, ¿. Sami -- Chapter 8: Strategic Management in Different Industries. 8.3 \"Alpha Data Soft\" (ADS) \/ Al-Sharif, Abdullah \/ Kassem, M. Sami -- Part III: Summary and Conclusions -- Chapter 9: Strategic Management: Arabian Style \/ Kassem, M. Sami -- Appendix A: A Guide to The Case Method -- Appendix ¿: Questions for Discussion and Teaching Notes -- Appendix C: Major GCC Currencies and Their Exchange Rates as of 11\/11\/1987 -- Appendix D: List of Abbreviations -- About the Authors -- Backmatter","brand":"De Gruyter","offers":[{"title":"Default Title","offer_id":53587638845782,"sku":null,"price":0.0,"currency_code":"EUR","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0925\/5829\/5382\/files\/product_image_9783110114492_1_b5e464df-d9f1-4221-9614-7923c8926838.jpg?v=1781716126","url":"https:\/\/www.momoxbooks.com\/products\/kassem-m-s-strategic-management-of-services-in-the-arab-gulf-states-9783110114492","provider":"momoxbooks","version":"1.0","type":"link"}