A Complete and Balanced Service Scorecard: Creating Value Through Sustained Performance Improvement

Name: A Complete and Balanced Service Scorecard: Creating Value Through Sustained Performance Improvement
Brand: Financial Times/ Prentice Hall
Availability: OutOfStock
Rating: 5 (1 reviews)

By Tyagi, Rajesh K.

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Product details

Edition:

1

Number of Pages:

320

Release Date:

2008-07-15

Publication Date:

2008-07-15

Publisher:

Financial Times/ Prentice Hall

Languages:

Published: English, Original: English

ISBN10:

0131986007

Weight:

522 g

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