{"product_id":"john-p-reilly-the-etom-a-business-process-framework-implementer-s-guide-9780979428135","title":"The eTOM - A Business Process Framework Implementer's Guide","description":"The adoption of the TM Forum’s Business Process Framework, also known as the eTOM, continues to increase within the information, communications, and entertainment industry. As a result, there is a need to provide guidance on how the framework can be extended and\/or modified for use by a TM Forum member and in the practical use of the framework. This guide contains four chapters that provide; A short review of the Business Process Framework A typical implementation approach A set of guidelines for extending the framework A series of case studies for uses of the framework","brand":"TM Forum","offers":[{"title":"Used - very good","offer_id":53496208720214,"sku":"9780979428135-V","price":129.49,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0925\/5829\/5382\/files\/product_image_9780979428135_1_b5b4d88b-1105-4ea6-a57f-64a56a75f6e0.jpg?v=1778143661","url":"https:\/\/www.momoxbooks.com\/products\/john-p-reilly-the-etom-a-business-process-framework-implementer-s-guide-9780979428135","provider":"momoxbooks","version":"1.0","type":"link"}