{"product_id":"jochen-wirtz-designing-customer-service-processes-winning-in-service-markets-band-6-9781944659240","title":"Designing Customer Service Processes (Winning in Service Markets, Band 6)","description":null,"brand":"WS PROFESSIONAL","offers":[{"title":"Default Title","offer_id":53761655996758,"sku":null,"price":0.0,"currency_code":"EUR","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0925\/5829\/5382\/files\/product_image_9781944659240_1.jpg?v=1781799853","url":"https:\/\/www.momoxbooks.com\/products\/jochen-wirtz-designing-customer-service-processes-winning-in-service-markets-band-6-9781944659240","provider":"momoxbooks","version":"1.0","type":"link"}