{"product_id":"james-timpson-the-happy-index-9780008654788","title":"The Happy Index","description":"Discover the key to positive workplaces and better results from one of Britain's most successful leaders. A Waterstones Book of the Month and Paperback of the Year 2025 'Mr Timpson is a role model as an employer. Other businesses could learn from his approach.' The Guardian The Happy Index: a tool designed to measure and enhance workplace satisfaction, boost morale and empower teams. ______________________________ James Timpson is renowned for leading with empathy and understanding, often by example. His acclaimed people-first approach to management empowers colleagues, putting measurable job satisfaction at the heart of corporate strategy. The Happy Index invites readers into a world where employee happiness isn't just a buzzword - it's a powerful catalyst for success that should be at the core of any successful organisation. Drawing on his decades of experience leading one of Britain's best-loved high-street brands, Timpson shares the secrets behind his unique approach to 'upside-down' management. His infectious passion for people shines through every page and in the very real measures he has introduced - from days off for birthdays to free-to-use luxury holiday homes. And with a workforce comprised of at least 10 per cent ex-offenders at any one time, Timpson shows the value of an imaginative approach to hiring, with a staff retention rate to be proud of. From a leader who knows what it takes to build thriving organisations, The Happy Indexgives companies, start-ups and leaders the tools they need to bring Timpson's revolutionary approach to their working lives.","brand":"Harper Collins Publ. UK","offers":[{"title":"Used - like new","offer_id":53407672861014,"sku":"9780008654788-N","price":5.99,"currency_code":"EUR","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0925\/5829\/5382\/files\/product_image_9780008654788_1.jpg?v=1778176112","url":"https:\/\/www.momoxbooks.com\/products\/james-timpson-the-happy-index-9780008654788","provider":"momoxbooks","version":"1.0","type":"link"}