{"product_id":"j-peters-thomas-the-little-big-things-9780061894107","title":"The Little Big Things","description":"\"It is [Tom] Peters-as consultant, writer, columnist, seminar lecturer, and stage performer-whose energy, style, influence, and ideas have [most] shaped new management thinking.\" -Movers and Shakers: The 100 Most Influential Figures in Modern Business \"We live in a Tom Peters world.\" -Fortune Magazine Business uber-guru Tom Peters is back with his first book in a decade, The Little Big Things. In this age of economic recession and financial uncertainty, the patented Peters approach to leadership and business management-no-nonsense, witty, down-to-earth, insightful-is more pertinent now than ever. As essential for small-business owners as it is for the heads of major corporations, The Little Big Things is a rousing call-to-arms to American business to get \"back to the basics\" of running a successful enterprise. The Little Big Things offers a clear path back to what works, focusing on the practical details that build business excellence:- Actionable Business Strategy: Move beyond theory with witty, down-to-earth, and immediately applicable advice for owners and executives alike.- Innovative Management Thinking: Challenge convention and get \"back to the basics\" with Peters' patented, no-nonsense approach to running a successful enterprise.- Exceptional Customer Service: Discover why the small details-from a clean restroom to a simple \"thank you\"-are the big things that create lasting value and loyal customers.- Small Business Growth: Learn how to thrive in any economic climate, with guidance as essential for a Main Street shop as it is for a major corporation.","brand":"HarperBusiness","offers":[{"title":"Used - very good","offer_id":53364931756374,"sku":"9780061894107-V","price":5.49,"currency_code":"EUR","in_stock":true},{"title":"Used - good","offer_id":53600909885782,"sku":"9780061894107-G","price":3.49,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0925\/5829\/5382\/files\/product_image_9780061894107_1_ece31afe-056b-4928-8de5-8a8f412c8ad2.jpg?v=1777911014","url":"https:\/\/www.momoxbooks.com\/products\/j-peters-thomas-the-little-big-things-9780061894107","provider":"momoxbooks","version":"1.0","type":"link"}