{"product_id":"ingall-marjorie-sorry-sorry-sorry-9781668022641","title":"Sorry, Sorry, Sorry","description":"\u003cb\u003eA clever, insightful, and laugh-out-loud funny exploration of \u003c\/b\u003e\u003cb\u003ethe healing power of the words “I’m sorry”\u003c\/b\u003e\u003cb\u003e—in the vein of \u003ci\u003eQuiet\u003c\/i\u003e and \u003ci\u003eSo You’ve Been Publicly Shamed\u003c\/i\u003e—from the creators behind the acclaimed website \u003ci\u003eSorryWatch\u003c\/i\u003e.\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003eIt’s a truth universally acknowledged that terrible apologies are the worst\u003ci\u003e. \u003c\/i\u003eWe’ve all been on the receiving end, and oh, how they make us seethe. Horrible public apologies—excuse-laden, victim blame-y, weaselly statements—often go viral instantaneously, whether they’re from a celebrity, a politician, or a blogger. We all recognize bad apologies when we hear them. So why is it so hard to apologize well? How can we do better? How could \u003ci\u003ethey\u003c\/i\u003e do better?\u003cbr\u003e \u003cbr\u003eMarjorie Ingall and Susan McCarthy show us the way. Drawing on a deep well of research in psychology, sociology, law, and medicine, they explain why a good apology is hard to find and why it doesn’t have to be. Alongside their six (and a half)-step formula for apologizing beautifully, Ingall and McCarthy also delve into how to respond to a bad apology; why corporations, celebrities, and governments seldom apologize well; how to teach children to apologize; how gender and race affect both apologies and forgiveness; and most of all, why good apologies are essential, powerful, and restorative. A good apology can do so many things—mend fences, heal wounds, and bring more harmony into ourselves and our society at large.\u003cbr\u003e \u003cbr\u003eWith wit, deep introspection, and laugh-out-loud humor, Ingall and McCarthy’s guidance will help make the world a better place, one apology at a time.","brand":"Simon + Schuster LLC","offers":[{"title":"Default Title","offer_id":53915293188438,"sku":null,"price":0.0,"currency_code":"EUR","in_stock":false}],"url":"https:\/\/www.momoxbooks.com\/products\/ingall-marjorie-sorry-sorry-sorry-9781668022641","provider":"momoxbooks","version":"1.0","type":"link"}