{"product_id":"ho-victor-the-review-response-genre-9781032101651","title":"The Review Response Genre","description":"Expanding the scope of the metadiscourse construct, Ho offers a comprehensive analysis of the online review response genre using hotel managers' responses to negative reviews posted by dissatisfied customers on TripAdvisor.","brand":"Routledge","offers":[{"title":"Default Title","offer_id":53728795623766,"sku":null,"price":0.0,"currency_code":"EUR","in_stock":false}],"url":"https:\/\/www.momoxbooks.com\/products\/ho-victor-the-review-response-genre-9781032101651","provider":"momoxbooks","version":"1.0","type":"link"}