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Hayes, J: Interpersonal Skills at Work

By John Hayes

Product Image: Hayes, J: Interpersonal Skills at Work

Hayes, J: Interpersonal Skills at Work

By John Hayes

0 - Default Title
Description
John Hayes argues that interpersonal competence is a key factor that distinguishes between successful and unsuccessful managers. "Interpersonal Skills at Work provides a clearly structured and comprehensive overview of the interpersonal skills that are essential for effective functioning at work. It presents a micro skills approach to skill development that can be used to improve interpersonal competence, as well as explaining through the use of illustrations and practical examples how to read the actual or potential behaviour of others around us. This knowledge can then be used to guide the way in which we relate to others as we learn to manage our relationships more effectively. This book will be ideal for practising managers and students of business and management studies and psychology. The skills it promotes ensure that it will also be of great value to a wide range of people including teachers, doctors, nurses, social workers and police officers in their everyday working environment.
Product details
Binding:
Paperback
Edition:
2
Number of Pages:
320
Release Date:
2002-06-27
Publication Date:
2002-06-27
Publisher:
Routledge
Languages:
Published: English, Original: English
ISBN10:
0415227763
ISBN13:
9780415227766
GPSR Manufacturer Reference:
[email protected]
Weight:
485 g
Height:
157 cm
Width:
235 cm
Thickness:
24 cm
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