Placeholder text

Go to cart

ITIL® V3 - A Pocket Guide

By Publishing, Van Haren

Product Image: ITIL® V3 - A Pocket Guide

ITIL® V3 - A Pocket Guide

Only 1 item left in stock
Description
This Pocket Guide is a concise summary of ITIL® V 3. A quick, portable reference tool to this leading standard within the Service Management community. What are the key service management processes? What is the 'lifecycle' approach? Foreword Acknowledgements Introduction Introduction to the Service Lifecycle Lifecycle Phase: Service Strategy Lifecycle Phase: Service Design Lifecycle Phase: Service Transition Lifecycle Phase: Service Operation Lifecycle Phase: Continual Service Improvement Introduction to Functions and Processes Functions and Processes in Service Strategy Functions and Processes in Service Design Functions and Processes in Service Transition Functions and Processes in Service Operation Functions and Processes in Continual Service Improvement
Product details
Binding:
Paperback
Edition:
1
Number of Pages:
170
Release Date:
2007-01-11
Publication Date:
2010-06-06
Publisher:
Van Haren Publishing
Languages:
Original: English
ISBN10:
9087531028
ISBN13:
9789087531027
Weight:
146 g
Height:
111 cm
Width:
178 cm
Thickness:
10 cm

Condition

Show more

Show less
Good
The items bear minimal signs of past use, such as light scratches or memories in the form of markings. These signs of wear give the items a charming character and tell stories of their previous owners, while not affecting their functionality.
Available immediately
€1,79

Incl. VAT, plus shipping costs

PayPal
Visa
Mastercard
American Express
Only 1 item left in stock

Verified second-hand article

Verified second-hand item

Free shipping from 19€

€1,79