{"product_id":"griffin-jack-how-to-say-it-for-first-time-managers-9780735204478","title":"How To Say It for First-Time Managers","description":"An all-new guide to help first-time managers and supervisors develop effective communication skills for leading and inspiring their staff. From the author of How to Say It(r) at Work, a one-stop communication primer for anyone in a management position for the first time. Covering everything from delegating, planning and running meetings, and mentoring, to building a team and motivating subordinates, this is the perfect reference for anyone who wants to put their best foot forward as they climb the ranks. Topics include: ?Building leadership vocabulary ?Establishing ground rules ?Projecting credibility ?Avoiding day-one mistakes ?Handling crises and criticism ?Motivating and inspiring ?Making meetings work","brand":"Random House","offers":[{"title":"Used - very good","offer_id":53415802569046,"sku":"9780735204478-V","price":12.49,"currency_code":"EUR","in_stock":true},{"title":"Used - good","offer_id":53603374399830,"sku":"9780735204478-G","price":10.89,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0925\/5829\/5382\/files\/product_image_9780735204478_1.jpg?v=1778175043","url":"https:\/\/www.momoxbooks.com\/products\/griffin-jack-how-to-say-it-for-first-time-managers-9780735204478","provider":"momoxbooks","version":"1.0","type":"link"}