{"product_id":"gerald-j-langley-the-improvement-guide-9780470192412","title":"The Improvement Guide","description":"Praise forThe Improvement Guide \u0026gt; —DAVID R. HARVEY, chairman and former CEO, Sigma-Aldrich Corporation \"The updated edition of The Improvement Guide builds on API's practical approach to improvement, providing even more great examples, and expands into methods for large system change and spreading improvement quickly. This is an outstanding reference book for anyone leading improvement.\" —BRUCE BOLES, master black belt, Hewlett-Packard \"The Model for Improvement developed by the authors and presented in this book is remarkably simple and profound. The first edition is a classic. The second edition retains the best features of the original and incorporates twelve years of experience of many organizations around the world that have been using its contents. It is a valuable reference for anyone working with improvement. We have been using The Improvement Guide in the Continuous Education Program on Improvement at the University since 2000, with outstanding results.\"\n\u003cbr\u003e\n—ADEMIR J. PETENATE, professor of statistics at University of Campinas (Brazil) and director of ANOVA—Methods for Improvement \u0026gt; —JERRY W. JACKSON, MD, Nephrology Associates, PC; improvement advisor, Institute for Healthcare Improvement","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":53640378712406,"sku":null,"price":0.0,"currency_code":"EUR","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0925\/5829\/5382\/files\/product_image_9780470192412_1.jpg?v=1778690647","url":"https:\/\/www.momoxbooks.com\/products\/gerald-j-langley-the-improvement-guide-9780470192412","provider":"momoxbooks","version":"1.0","type":"link"}