{"product_id":"don-tapping-value-stream-management-for-the-lean-office-9781563272462","title":"Value Stream Management for the Lean Office","description":"Extending their eight-step process to the realization of a lean office, the authors use a customer service case study to illustrate the effectiveness of the value stream storyboard. The CD includes a lean assessment tool, a storyboard template, charts, and worksheets.","brand":"Taylor \u0026 Francis","offers":[{"title":"Used - good","offer_id":53496535023958,"sku":"9781563272462-G","price":5.49,"currency_code":"EUR","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0925\/5829\/5382\/files\/product_image_9781563272462_1.jpg?v=1778634390","url":"https:\/\/www.momoxbooks.com\/products\/don-tapping-value-stream-management-for-the-lean-office-9781563272462","provider":"momoxbooks","version":"1.0","type":"link"}