{"product_id":"cohn-ted-waymish-9780967324500","title":"Waymish","description":"A WAYMISH is any dumb mistake made when dealing with a customer. It's the disastrous effect of one minute's lousy service which loses a customer ready and willing to spend money. One WAYMISH. One customer lost. All future profits gone. The book's examples make excellent staff training material.","brand":"Waymish","offers":[{"title":"Used - good","offer_id":53584703029590,"sku":"9780967324500-G","price":9.49,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0925\/5829\/5382\/files\/product_image_9780967324500_1.jpg?v=1778466014","url":"https:\/\/www.momoxbooks.com\/products\/cohn-ted-waymish-9780967324500","provider":"momoxbooks","version":"1.0","type":"link"}