{"product_id":"brad-cleveland-icmi-s-pocket-guide-to-call-center-management-terms-9781932558005","title":"ICMI's Pocket Guide to Call Center Management Terms","description":null,"brand":"ICMI","offers":[{"title":"Default Title","offer_id":53820676964694,"sku":null,"price":0.0,"currency_code":"EUR","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0925\/5829\/5382\/files\/product_image_9781932558005_1.jpg?v=1781823198","url":"https:\/\/www.momoxbooks.com\/products\/brad-cleveland-icmi-s-pocket-guide-to-call-center-management-terms-9781932558005","provider":"momoxbooks","version":"1.0","type":"link"}