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Next-Generation Net Promoter®

By Christensen, Jørgen Bo

Next-Generation Net Promoter®

By Christensen, Jørgen Bo

0 - Default Title
Description
Everything you ever needed to know about modern NPS® best practices-all in one place. Welcome to Next-Generation Net Promoter-the next great leap in the NPS narrative. Based on the data from our most recent benchmark survey, in this white paper you'll learn how to Measure, Act, Monetize and Grow your customer base and bottom line. Become your company's NPS thought leader: ¿ Learn how to best measure and act on customer feedback to raise retention and rescue detractors ¿ Tie revenue to your NPS program and measure the value of every last referral ¿ Grow retention, up-sells, cross-sells and referrals ¿ And much more!
Product details
Binding:
Paperback
Number of Pages:
44
Release Date:
2017-03-30
Publication Date:
2017-04-06
Publisher:
Lulu.com
Languages:
Original: English
ISBN10:
1365873897
ISBN13:
9781365873898
GPSR Manufacturer Reference:
[email protected]
Weight:
193 g
Height:
216 cm
Width:
280 cm
Thickness:
3 cm
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