{"product_id":"batra-darian-ai-in-customer-experience-9798898603823","title":"AI in Customer Experience","description":"Smarter Service. Deeper Insights. Exceptional Experiences.\n\u003cbr\u003e\nArtificial intelligence is revolutionizing how organizations understand, engage, and serve their customers. From intelligent chatbots and recommendation engines to real-time sentiment analysis and predictive personalization, AI in Customer Experience explores the fast-evolving role of AI in shaping modern customer journeys.\n\u003cbr\u003e\nPart of the AI Awareness Series, this book offers a practical and accessible guide to how AI technologies are transforming customer interactions-online, in-store, and beyond. Whether you're in marketing, customer service, digital transformation, or CX strategy, this book helps you make sense of the tools and trends driving intelligent engagement.\n\u003cbr\u003e\nInside, you'll discover:\n\u003cbr\u003e\n- How AI enables hyper-personalized content, offers, and experiences\n\u003cbr\u003e\n- The role of chatbots, virtual assistants, and conversational AI\n\u003cbr\u003e\n- Techniques for real-time customer sentiment and behavioral analysis\n\u003cbr\u003e\n- Use cases in predictive service, loyalty optimization, and customer retention\n\u003cbr\u003e\n- Ethical and responsible AI use in customer-facing applications\n\u003cbr\u003e\n- Real-world examples across retail, financial services, hospitality, and more\n\u003cbr\u003e\nAI in Customer Experience bridges the gap between technology and strategy-equipping professionals with the knowledge they need to build trust, enhance satisfaction, and deliver consistently meaningful experiences in an AI-powered world.\n\u003cbr\u003e\nPart of the AI Awareness Series - practical guides designed to help professionals across sectors understand the real-world impact of AI, without the hype.","brand":"PublishDrive","offers":[{"title":"Default Title","offer_id":53732768055638,"sku":null,"price":0.0,"currency_code":"EUR","in_stock":false}],"url":"https:\/\/www.momoxbooks.com\/products\/batra-darian-ai-in-customer-experience-9798898603823","provider":"momoxbooks","version":"1.0","type":"link"}