{"product_id":"axelos-itil-v3-continual-service-improvement-9780113314058","title":"ITIL V3 Continual Service Improvement","description":"This publication focuses on continual service improvement (CSI) from both an IT service and IT service management perspective. It expands the concept of CSI at a high level and defines its value before describing common methods and techniques. The guidance is written for managers and practitioners at all levels.","brand":"TSO","offers":[{"title":"Used - good","offer_id":53406827479382,"sku":"9780113314058-G","price":1.8,"currency_code":"EUR","in_stock":true},{"title":"Used - very good","offer_id":53552499786070,"sku":"9780113314058-V","price":2.99,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0925\/5829\/5382\/files\/product_image_9780113314058_1_819cab98-1de7-48bc-85d9-d3fd909ad14f.jpg?v=1778102826","url":"https:\/\/www.momoxbooks.com\/products\/axelos-itil-v3-continual-service-improvement-9780113314058","provider":"momoxbooks","version":"1.0","type":"link"}