{"product_id":"a-karen-shire-re-organising-service-work-9781138718432","title":"Re-organising Service Work","description":"This title was first published in 2002. Call centres are a type of service work that stand at the interface between corporations and consumers. They exemplify more general tendencies present within service work. They also have a particular public image - being associated in the public mind with low skilled and regimented work.","brand":"Routledge","offers":[{"title":"Default Title","offer_id":53730487599446,"sku":null,"price":0.0,"currency_code":"EUR","in_stock":false}],"url":"https:\/\/www.momoxbooks.com\/products\/a-karen-shire-re-organising-service-work-9781138718432","provider":"momoxbooks","version":"1.0","type":"link"}