All categories
caret-down
cartcart

Complexity Avalance (Development Economics)

 
Only 1 items left in stock
Complexity Avalance (Development Economics)

Description

Most customers struggle to keep up, and usually settle for far less value than they could (and should) get from their purchases. A new business model for the tech industry is neededone that requires radically different thinking about the future of services, sales, R&D priorities, and how companies create shareholder value. This new way of doing business views the use of the product as the beginning of a journey with a customer, not the end. The growing consumption gap caused by the avalanche of complexity that these companies have unleashed on their customers is undermining feature-based differentiation as a competitive advantage. Results-based differentiationactually measured by customersmay be the next Big Thing in tech. Complexity Avalanche offers technology companies a roadmap for moving to this next level of services. This is not a book strictly for service executives, but for every executive whose company builds, sells, or supports technology.

Product details

EAN/ISBN:
9780984213009
Medium:
Bound edition
Number of pages:
186
Publication date:
2009-10-19
Publisher:
Point B, Inc
Languages:
english
Manufacturer:
Unknown
EAN/ISBN:
9780984213009
Medium:
Bound edition
Number of pages:
186
Publication date:
2009-10-19
Publisher:
Point B, Inc
Languages:
english
Manufacturer:
Unknown

Shipping

laposte
The edition supplied may vary.
Condition
Condition
Learn more
€1.49
available immediately
€1.49
incl. VAT, plus  Shipping costs
paypalvisamastercardamexcartebleue
  • Icon badgeChecked second-hand items
  • Icon packageFree shipping from €19
  • Icon vanWith you in 2-4 working days