Be Your Customer's Hero: Real-World Tips & Techniques for the Service Front Lines (UK Professional Business Management / Business)

Description

Be Your Customer's Hero answers the call. The book provides customer-facing professionals with short, simple, actionable advice designed to transform them into heroes in the eyes of the customers they serve. Armed with the tools and techniques in this book, readers will become action heroes.

Product details

EAN/ISBN:: 9780814449059
Medium:: Paperback
Number of pages:: 256
Publication date:: 2015-04-01
Publisher:: Amacom Books
Languages:: english
Manufacturer:: Unknown

EAN/ISBN:: 9780814449059
Medium:: Paperback
Number of pages:: 256
Publication date:: 2015-04-01
Publisher:: Amacom Books
Languages:: english
Manufacturer:: Unknown

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