Improving Public Sector Productivity: Concepts and Practice

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Description

This volume shows how public agencies can be made more efficient and humane, providing practical guidance to enhance both service quality and client satisfaction at local, state and national levels. Examples focus on the issues of quality management, improving service delivery, job reorganization and worker empowerment.

Product details

EAN/ISBN:: 9780803945739
Edition:: Illustrated
Format:: Illustriert
Medium:: Paperback
Number of pages:: 288
Publication date:: 1993-08-25
Publisher:: SAGE Publications, Inc
Manufacturer:: Unknown

EAN/ISBN:: 9780803945739
Edition:: Illustrated
Format:: Illustriert
Medium:: Paperback
Number of pages:: 288
Publication date:: 1993-08-25
Publisher:: SAGE Publications, Inc
Manufacturer:: Unknown

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