Outside In: The Power of Putting Customers at the Center of Your Business

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For readers of "Delivering Happiness" and "The New Gold Standard"--a revolutionary approach to understanding and mastering the customer experience from Forrester Research.

Product details

EAN/ISBN:: 9780547913988
Edition:: 1
Medium:: Bound edition
Number of pages:: 272
Publication date:: 2012-08-28
Publisher:: New Harvest
Languages:: english
Manufacturer:: Unknown

EAN/ISBN:: 9780547913988
Edition:: 1
Medium:: Bound edition
Number of pages:: 272
Publication date:: 2012-08-28
Publisher:: New Harvest
Languages:: english
Manufacturer:: Unknown

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